- Customers may return items for refund, store credit or exchange within 60 days from the order date.
- Send a return request to firstname.lastname@example.org to get a free return label.
- The products must be in salable condition to be eligible for return or refund, store credit or exchange.
- The garment must be:
- Still in its original packaging
- Has its original tags
- Return fees:
- For refunds: A $5 flat fee is applied for shipping and processing.
- For store credit: We provide a free return label.
- For exchange: We provide a free return label.
- Our return labels do not cover international returns. To use our return labels, your return items must be sent from the United States.
- If your order was incorrectly shipped or has damaged items, please email email@example.com.
- Please allow 14 days for us to process your return or exchange request.
- All returns and exchanges are subject to approval.